Frequently Asked Questions

When will I receive my order?

We always do our best to ship orders within 5 days of receiving them. Most times we are able to get orders shipped within 3 days, but during peak times it may take longer.

How can I track my order?

Once your order has shipped, you will receive an email with tracking information.

How to care for my candle?

Never leave candle burning unattended
Keep away from flammables and anything that can catch fire
Keep away from children, pets, flammable objects, and drafts
Do not burn candle for more than 3-4 hours at a time
Keep wax pool free of debris
Always trim candle wick to 1/4" to allow for a clean and safe burn each time candle is lit
Never touch or move a hot candle
Stop burning when 1/2" wax remains. If doing so, you are taking a chance at creating a large heat source which can cause your candle vessel to break